Shipping policy

SHIPPING TIMES (May vary during busy/holiday seasons)

Australia & New Zealand: 5-14 business days

USA:  5-14 business days

Canada: 7-14 business days

UK: 7-21 business days

(EU) Europe: 7-21 business days

Rest of the world: Calculated at checkout

We cover all tax and duty costs on all orders.

 

*Certain European countries delivery time is calculated at the checkout.

*USA orders could take up to 30 business days depending on demand and availability.

*Canada orders could take up to 30 business days depending on demand.

*Most of Europe orders could take up to 35 business days depending on demand.

Due to the volume of parcels during busy seasons and the global health pandemic (COVID-19), there might be delivery delays. Please take this into consideration. Thank you for your continued support of our brand. 

 

ORDER PROCESSING

Please allow 1-3 business days for regular and 5-7 business days for Custom order processing (processing, handling and quality check), it could take up to 10 business days depending on demand and the nature of the product.

 

WHERE IS MY ORDER?

If you want to know where your order/package is, or if you are having difficulties tracking your order, please check your email (and junk folder) for the tracking number provided or email us at selahcco@gmail.com for more information.

 

ORDER TRACKING

Where applicable and available, we will update the customers with respective tracking numbers and carrier info via email and/or SMS.

 

PACKAGE DELIVERY

For logistical reasons, items in the same purchase will sometimes be sent in separate packages and could arrive on different dates, even if you've specified combined shipping. Please keep this in mind when receiving deliveries.

In case you have any questions, please do not hesitate to get in touch with our customer service team at selahcco@gmail.com. If you are inquiring about your order, please send us an email. Our email customer support team is trained to deal with order inquiries.